FAQs

What is WriteBack?

WriteBack is Foci Education’s one-time academic feedback service, where students can submit a piece of English writing and receive detailed feedback, annotations, and improvement strategies—all without the need for weekly lessons.

Who can use WriteBack?

WriteBack is available for students in Years 7 to 12, including those studying HSC, IB, and overseas curricula with an English Literature or Literacy focus.

How much does it cost?

  • $220 for students in Years 7–10

  • $250 for students in Years 11–12

Prices are based on academic level and reflect the depth of feedback provided.

What do I get with the service?

You’ll receive:

  • Line-by-line written annotations

  • Summary comments and improvement strategies

  • Academic suggestions and readings

  • A marked-up version of your work in PDF, Word, and Pages

  • A verbal audio file with live transcription

How long does it take to get feedback?

You’ll receive your full feedback package within 2–3 business days from the time of we confirm your submission has been received. We do not operate on weekends or public holidays.

What kinds of work can I submit?

Any English-based writing: essays, creative writing, discursive pieces, reflections, analytical responses—up to 2000 words in total.

How do I submit my work?

You can send your work via:

  • Email (in Word or Pages format), or

  • Through our secure upload portal on the WriteBack webpage (coming soon)

Can I revise and resubmit the same piece?

No. Each WriteBack submission is a one-time service. However, you’re welcome to ask  follow-up questions for clarification via email. If you’d like more feedback, you’ll need to purchase another WriteBack.

Can I use the service if I’m already a Foci student?

If you’ve exhausted your free-allocation for the term (because this service is already available for existing customers) then yes.  However, the WriteBack promotional offers and credit redemption are only available to new customers (students who have discontinued or have not engaged in paid lessons with us for at least 12 months).

Is the fee refundable if I change my mind or submit the wrong file?

No. All WriteBack purchases are non-refundable under any circumstance, including incorrect or incomplete submissions.

Will my work be used for marketing?

We may use anonymised excerpts from your work for training or promotional purposes. Other than the name of the school you go to, your name and any identifying details (other will always be removed.

Do parents need to approve the use of this service?

Yes. If you’re under 18, your parent or guardian must consent to your use of WriteBack. They’ll be asked to confirm this at the time of purchase.